#xbox error

1 messages · Page 1 of 1 (latest)

rancid depot
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Microsoft Xbox purchases are failing? When I try to buy 16k credits in Rainbow Six Siege, it tells me that the purchase was not processed and that I should go to customer service.

inner coralBOT
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@rancid depot Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

rotund delta
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Unfortunately we can't help with account or billing problems.

Either try again later or contact customer support

rancid depot
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I understand, what I wanted to know is if it was a problem with me or with the page in general, for example that no one can buy anything right now