#Can't play game despite have a extra storage.

1 messages · Page 1 of 1 (latest)

open grove
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When I attempt to play a game it says "sorry this game cannot be played from external storage" then below it says "to play game name you'll need to transfer it to a storage expansion card or the consoles internal storage" why is this? Im currently on a series S and I have a 1 TB external storage?

verbal crownBOT
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pulsar thistle
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A storage expansion card and a usb hard drive are two different things

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series s/X optimized games can only play from internal storage or an official storage expansion card that slots in to the special expansion port on the console

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Seagate and western digital are the only two manufacturers of these cards