#Controller Connectivity Issue

1 messages · Page 1 of 1 (latest)

sleek warren
#

I’ve had this issue on a couple of controllers and im not sure why. I haven’t done any damage to them. Whenever i hold the home button to turn on the controller it just flashes once and then fades to black. I’ve changed the battery and it doesn’t change anything.

nimble quartzBOT
#

@sleek warren Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

sleek warren
#

I can send a video in dm’s if needed

frigid dew
#

Did you try re-syncing to the console?

sleek warren
frigid dew
#

That is why I asked if you tried pairing it

sleek warren
#

I trying to pair it but wont quickly flash to indicate that its pairing

frigid dew
#

Did you try plugging it in via USB?