#Xbox graphics issue on new monitor

1 messages · Page 1 of 1 (latest)

plush tiger
#

Hi there! My xbox series s has recently been blacking out for a couple seconds whenever a new game or app is opened. Before I switched to the monitor I recently got, it did not have this issue. Any way to fix?

lament hillBOT
#

@plush tiger Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

pliant pewter
#

Does it black out when you launch the game from the dashboard then everything is fine a second later?

#

If t is what happens when your display switches from regular mode to HDR model there is nothing you can do to fix it - other than disabling HDR.
Some displays switch faster than others.

plush tiger
#

yeah; that explains it.