#My account got hacked

1 messages · Page 1 of 1 (latest)

pure solstice
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My Xbox account got hacked I was being dumb and trying to trade my account with someone which I'm never doing again and they changes my 2 step verifications my email to login and password and spent 100 dollars on my mom's card before I could take it off is there anything I can do?

cursive talonBOT
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@pure solstice Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

sonic gate
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Well for starters, I hope you learned your lesson about sharing your password with people, even someone you think you know well and trust.

Other then that, you need to contact official support for account issues and they may be able to recover it if you still have access to the original email you used.