#xbox pc app issue/bug

1 messages · Page 1 of 1 (latest)

wise kindle
#

when signing into pc with my xbox account that has 0 strikes i get a popup syaing ur account has been suspended from xbox live even tho i have no strikes. I tried logging in to my browser and phone and it works. However thru this pc app it gave me this suspension error. Now because of this bug i cannot even play Minecraft java. Thank-you xbox

drowsy sableBOT
#

@wise kindle Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

wise kindle
#

and it cannot be device banned as it say your account. no mentioning of device