#Xbox one shows black screen when turned on

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dark glen
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I just bought this new xbox one and then when i turn it on it shows nothing

near jackalBOT
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@dark glen Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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dark glen
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I tried to hold the power button for 10 seccond trick but it doesnt work

dark glen
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I just realize that the powerbrick indicator its white