#Xbox App not connecting to Wifi on Pc

1 messages · Page 1 of 1 (latest)

hoary crag
#

Whenever I try to download or start a game the Xbox app does not have a connection to the internet, though when i reinstall Gaming Services, it works until i restart my computer, as soon as i restart the pc it wont work again until i reinstall

earnest currentBOT
#

@hoary crag Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

cedar summit
#

You say that it is the app that says it does not have access to the internet, but the rest of the PC does, right?
Is it the app or the games?
Try checking your firewall, especially if you have one from a third-party antivirus, in case it is the one that is giving you problems.
In some antivirus programs you can disable them for a few minutes to check if they are the ones that may be blocking the internet connection of some application.

hoary crag
cedar summit