#I Can't play any Disc games

1 messages · Page 1 of 1 (latest)

misty mica
#

I haven't been able to for years now

golden locustBOT
#

@misty mica Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

misty mica
#

I've tried cleaning it but it's still unresponsive so I believe it is a console issue

viral night
#

I think you need to hard reset the console. If it doesn't work, maybe it's something in the disk that you can't see or the device that reads the disk is broken.

misty mica
#

It's for all if my discs so I think it's the disk reader