#Wifi problems on Xbox one

1 messages · Page 1 of 1 (latest)

dawn lark
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I tried to play some games and I can't because wifi so help

astral lionBOT
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@dawn lark Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

noble palm
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“Because wifi”…?
What about it?

dawn lark
noble palm
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Okay so what test failed. What error message do you receive

dawn lark
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Can't connect with ip address

noble palm
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Reboot your wifi router and try to connect again

dawn lark
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Tried

noble palm
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Do other wifi devices work

dawn lark
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Yeah

noble palm
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Try connecting with an Ethernet cable

dawn lark
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Bro I tried