#Internet connection problem

1 messages · Page 1 of 1 (latest)

hasty mica
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For some reason, I can't connect to the Internet on my Xbox. I can login and everything else is normal. But I can't connect to the Internet like it shows my current network status but NAT type is unavailable and service info is unavailable

I just disconnected out of nowhere while playing call of duty and then the Internet stopped working for my Xbox, everything else, including my phone my computer and all of my family stuff is working

remote ferryBOT
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@hasty mica Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

hasty mica
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  1. I was just playing call of duty on my xbox1S

  2. I have restarted the modem, I have restarted my Xbox, I tested everything you possibly could inside network settings
    3: there was no error code

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For some reason, the time changed and went like 15 hours ahead

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To 9pm or wtv

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And for some reason, my console's time was in 2019!

hasty mica
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I was thinking it was a regional problem

hasty mica
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It must be my Internet because I'm able to connect it to my hotspot

hasty mica
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Problem resolved