Basically I refunded the BO6 vault edition maybe an hour ago. It says on the website it's been refunded but I haven't gotten my money. It told me the card that I made the purchase with and the money isn't on my Xbox acc balance, do I have to wait a few days or should I contact actual support? #1091756150644555946
#didn't get refunded
inner falcon
vapid patrolBOT
@inner falcon Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
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soft mantle
It can take up to 5 business days to be added back to your card, if you used a credit card.
If you used your microsoft account balance, it's usually instant.