I had an account under the username Bumble08bee for many years. Unfortunately the Email for the account was deactivated by iinet due to a Trojan Virus that took over my account. I have been unable to sign in to Minecraft or any of my other Microsoft products due to this email no longer existing, When I try these accounts come up saying that they dont exist. I am really stuck on what to do and terrified of losing all my progress on various Microsoft titles that I have spent a decent bit on. I have tried contacting Microsoft support but they refuse to let a human talk to me and all their options are for resetting pasword or changing usernames not recovering accounts. Im really stuck could someone please give me some advice?
#Cant Sign into Microsoft Account
1 messages · Page 1 of 1 (latest)
@balmy spindle Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.