#Xbox login

1 messages · Page 1 of 1 (latest)

fair trench
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When I try to log in to Xbox, I put my stuff in and it doesn’t sign me in but opens a new window with the Xbox Home Screen with me not signed in. Then the window with the login screen stays loading with the moving dots. I’ve been going at it for a while and can’t get logged in.

naive warrenBOT
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@fair trench Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

fierce saffron
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Try a different browser.
Try incognito or private browsing mode.
Try rebooting and clearing your cookies.

fair trench
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how do i clear cookies

fierce saffron
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It will depend on the browser, each does it different. So google '<your browser> how to clear cookies'

fierce saffron
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Erases your local saved passwords/logins so you can start over logging in

fair trench
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ill try it on edge which is not my main

fierce saffron
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yes

fair trench
fair trench
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@fierce saffron any other suggestions