#Having Trouble Connect Wired Headset to Xbox Cloud Gaming on Samsung TV

1 messages · Page 1 of 1 (latest)

vestal lance
#

I have been playing on the Xbox Cloud for a couple of days now, but for some reason I cannot hear any audio out of my headset even though it is plugged into the controller connected tot he TV. Can some please tell me something I am doing wrong? Or if there is a problem?

lavish tendonBOT
#

@vestal lance Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

vestal lance
#

I connected my controller to the TV prompted me to, and when I connected it and started playing Fortnite, I could only hear the game audio through my TV and not through my headset.

I have not done anything to fix it yet, as I do not know where to go from here.

I have searched for similar problems.

safe onyx
#

a post from when samsung first supported xcloud said that they onyl support bluetooth.

that was a long time ago, not sure if it has changed.

#

the official support page only has instructions for bluetooth headphones and doesn't mentioned the controller-connected one