Custom Gamerpic | XBOX | Page 1

mellow field Dec 1, 2024, 7:03 AM

#

I’m trying to upload a custom gamerpic from my phone but every time it loads the image is grayscale, does someone have a solution?

prisma vaultBOT Dec 1, 2024, 7:03 AM

#

@mellow field Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
**What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

tiny robin Dec 1, 2024, 7:57 AM

#

Are you iOS?

mellow field Dec 1, 2024, 8:37 AM

#

tiny robin Are you iOS?

Yes

tiny robin Dec 1, 2024, 8:47 AM

#

I think this is a known issue with the app on iOS.

mellow field Dec 1, 2024, 9:01 AM

#

Is the issue planned to be resolved soon?

tiny robin Dec 1, 2024, 4:23 PM

#

It’s being investigated, that’s all I can say. If you don’t mind DMing me the actual picture you’re trying to upload, that would help the investigation.

#Custom Gamerpic