#Microsoft account got hacked. I lost access to my Xbox Account

1 messages · Page 1 of 1 (latest)

frosty thunder
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Sorry for bad english

So months ago my Microsoft Account got hacked by some chinese hacker, the hacker somehow changed the email adress to ".@m4cfun" and I lost my access to the account. I gave up on trying to recover it. But I still want my Xbox account back.

I had tried to log in to the Xbox account but I found out that you need to log in with your Microsoft account.

Is there any way I can get my old Xbox account back? the username is DangerousFarrs.

trim ermineBOT
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@frosty thunder Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

frosty thunder
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I lost access to my Xbox Account because my MS account was hacked

Obviously I tried to recover my MS account in order to regain access to my Xbox Account but as I said it was no use because the MS support gave 0 solution

I Have searched for other people that has the same problem but most of them didn't really get any response

crude cypress
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No one except support can help with account recovery in a case like this.

frosty thunder
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where can i contact them

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im.pretty sure i have tried before but i got no response

crude cypress
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It's in the bot message that responded to your question.

frosty thunder
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its no use dang, in the end it just tells me to recover my ms account which is impossible