On the 26th I bought mk11 and its ultimate pack, when I wanted a refund it told me that I had reached the refund limit. I have only purchased those 2 items, I want a refund because I have not purchased in the correct account or with the correct card. I have made another request but I still have not received a response
#Refund game with 4 days and get rejected
peak trellis
bitter sandalBOT
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peak trellis
I can't upload an image, but literally those 2 have been my only refunds and they have rejected them because "I have reached the limit"
gusty parrot
From my experience, the initial refund request is automated. If you reply to the email they send you to deny your request, you can sometimes explain and they'll honor it. It doesn't always work, but I've gotten approved for multiple refunds that I was initially denied for.