#Xbox series X HDMI broken?

1 messages · Page 1 of 1 (latest)

unborn nest
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Screen is artifacting. I've tried different monitors and cables but nothing changes it! Series X

clever shoalBOT
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@unborn nest Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

unborn nest
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Why can't I add an image of my problem?

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There was no error code. I have changed the monitor to a PC with a new HDMI cable and that didn't help at all. And this started after taking to a friend's house.

pale kite
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my xbox one hdmi port is broken to so!

cosmic lance
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Try your Xbox with a different cable and a different monitor.
Try your monitor with a different cable and a different device (PlayStation, laptop, etc)

This will help you determine if your monitor or your Xbox is broken.

unborn nest
unborn nest
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I'm pretty sure it's the Xbox, what do I do!

cosmic lance
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Find a repair shop or buy a new one

unborn nest
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Does warrant cover this?

cosmic lance
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If it is still under warranty then yes contacting Microsoft would be an important step

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Whether it is covered free or as a paid repair will be based on what broke how it broke and how old it is