#Need help

1 messages · Page 1 of 1 (latest)

tall mason
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Need help

shadow driftBOT
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@tall mason Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

tall mason
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I cant buy a Game

stuck aspen
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You gotta help people help you man.

What game?
What error message?
etc

tall mason
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I still had 7 cents on my Microsoft account and topped it up with 20€ and just wanted to buy a game and it still says 7 cents

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And i dont have Any error Codes

stuck aspen
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if you just added the money you might need to wait a few minutes for it to be available

tall mason
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it's been 3 hours already

stuck aspen
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you'll need to contact official support then