#Controller not connecting

1 messages · Page 1 of 1 (latest)

somber delta
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I want to pair my controller but i literally can’t, my controller won’t turn on if i hold the xbox button it will flash and then when i let go it will turn off again, and if i try to hit the pair button on the xbox it makes a “DINK” type of noise idk how to explain but i quite literally can not connect my controller i have tried everything, removing controller batteries and putting back in, holding power button for 10 seconds and unplugging for 30 second i literally can’t get anything to work

pale islandBOT
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@somber delta Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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high ore
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Have you replaced the batteries?

somber delta
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okay well that fixed the controller, thanks. But the xbox itself still won’t enter pairing mode

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i know a solution but it takes a while and i have to do it everytime

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i have to go to xbox remote play on my phone by connecting the controller to my phone and then i go to the settings from remote play on my phone and connect it there

high ore
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And what's happening if you hold the sync button on the console?

somber delta
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it makes this weird noise i can’t type it but i do have a video of it if i can DM you

high ore
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No thanks

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So the light on the console doesn't flash?

somber delta
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no

high ore
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Which console?

somber delta
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XBOX series X

somber delta
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i am dumb

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thanks man

high ore
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I'm going to assume that means you were pressing the eject button for the disc drive.