#I have these invisible friend requests notifications that I can’t remove or clear

1 messages · Page 1 of 1 (latest)

plain schooner
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I have had this issue that I either denied a friend request or accepted it on. Xbox and the app and the notification is still there

sand scaffoldBOT
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@plain schooner Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

plain schooner
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And I can’t attach the screenshot

fluid sierra
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I don't think there's a need for a screenshot showing a notification.

plain schooner
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Or make it go away

fluid sierra
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No

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Make sure to answer the questions posted by the bot above to explain what you've tried so far etc.

plain schooner
fluid sierra
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Which Xbox app? What device are you on?

plain schooner
plain schooner
fluid sierra
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Just telling me the type of device and app is sufficient.I don't need a picture of it.

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Force quit the app (open the app switcher and swipe it off the screen).

If that doesn't work, power off the phone and restart.

If it's still there, delete the app, restart the phone and reinstall the app.

plain schooner
fluid sierra
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So is there anything else that you've done which you decided to not mention above when asked what you've tried?

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Make sure you provide ALL information so that people can try to help and not suggest things you've done already.