#External Hard Disc Problem
1 messages · Page 1 of 1 (latest)
@wind tartan Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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Check that you’re meeting the requirements https://support.xbox.com/en-US/help/hardware-network/storage/console-doesnt-detect-external-storage
No working
Have you performed a full format of the device (not the quick one)?
Have you checked if it has multiple partitions?
Is it using a USB 3.0 cable?
Is there any light or noise that indicates that the hard drive is working correctly when connected to the Xbox? (in case the cable and port used don't have enough power)
Does Windows detect it correctly, allowing you to copy/paste files and rename them?
I checked everything. The drive works because the light bar is on, the cable is correct, and Windows detects the drive, allowing me to do everything you mentioned.
What are you wanting to use the drive for? Games or captures?