I got gifted a game and can’t redeem it | XBOX | Page 1

versed fiber Nov 25, 2024, 4:58 AM

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I need help

trail daggerBOT Nov 25, 2024, 4:58 AM

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@versed fiber Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
**What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

versed fiber Nov 25, 2024, 5:01 AM

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I’m on Xbox s . I have restarted my Xbox many times and waited 7 hours .and nothing happened I still can’t redeem it

violet ridge Nov 25, 2024, 5:03 AM

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Was the gift from someone in the same country as you? You cannot get gifted a game from someone not in the same region.

versed fiber Nov 25, 2024, 5:31 AM

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Oh ok

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Can my friend get a refund

violet ridge Nov 25, 2024, 5:32 AM

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I thinkyou need to request the refund, but I'm not absolutely sure how refunding gifts works.

#I got gifted a game and can’t redeem it