#email help

1 messages · Page 1 of 1 (latest)

slate jasper
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can someone help me change my email on xbox i changed the email on my microsoft i restarted my xbox and it still says the old email

quiet talonBOT
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@slate jasper Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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slate jasper
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i tried to change the email on xbox and it led me over to microsoft and i changed it there then deleted the old one and i verified my new one too

proven hedge
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the way to 'change' the email address associated with a microsoft/xbox account is to add an alias.
i'm not sure what you mean by 'deleted the old one' but that may have been a mistake

slate jasper
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uhh ill send the pictures in dms