#sos genshin is making me angry

1 messages · Page 1 of 1 (latest)

low elm
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guys how do I sign off of my genshin account on xbox…. ive been struggling and i literally don’t wanna start a new account all over again..

spring karmaBOT
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@low elm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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low elm
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I tried to sign out and it didn’t work .. I tried to look at other videos but people aren’t SAYING ANYTHING. idk the error code

brave sable
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What do you mean sign out? Why do you need to sign out?

low elm
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i have genshin on the geforce app and i have a lot of progress. i saw genshin was on xbox and I accidentally created a new account 💀💀 now I cant sign out

wild herald
brave sable
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Oh you might not be able to link a new hoyo to your Microsoft account though

wild herald
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I believe it will ask you which profile you wish to load but I can not confirm that

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You can. However it’s a preexisting one.

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Since playing through GeForce now is the pc version of the game

brave sable
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Yea but if he logged in to the Xbox and created a new account then the Xbox account is now linked to a hoyo that was generated. Are you sure you can relink? Most services do a single time link

wild herald
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Unlinking the account on the Xbox console itself is done on the main screen before you enter the game

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It forces you to register fully to play. It does not just generate the account itself and will ask you to set an email and password. At least it did when I booted up the Xbox version.

brave sable
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I only ever saw that screen once. All other launches there hasn’t been the option to log out only to log in to that existing account

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Even force killing it so it isn’t a quick resume

wild herald
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It’s the screen that loads every time you start the game

brave sable
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Yes that screen had log out as an option the very first time I launched it and then never again

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Initial screen after I linked. B no longer lets you log out. That was only available on the “connect to exist or make new” first launch