Yes I did check again on my xbox to see if I still have it and I do. Thanks in advance.
#Hello, I have gamepass ultimate but on my pc it tells me that I don't own it.
delicate cloak
vestal orioleBOT
@delicate cloak Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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pseudo ridge
Yes I did check again on my xbox to see if I still have it and I do. Thanks in a...
Check that you own gamepass ultimate on your account via https://account.microsoft.com/services?fref=home.drawers.subscriptions.view-all-subscriptions, to ensure it's your account that owns it, not that you are receiving it via another account on that Xbox you checked.
If it shows as owning it correctly via the website, then make sure you are signed in to that same account both in the Xbox app AND in the Microsoft Store app.