#My Xbox one is running slow

1 messages · Page 1 of 1 (latest)

edgy sand
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guys , my xbox one is running very slowly the past 1-2 weeks and idk why.. games wont load , when i want to open any app the loading screen will take a while , my settings also wont open.. is there something i can do to fix it? can anyone help?

its been 5 years since i got the xbox and this is the first time im dealing with something like this.. if anyone could help me i would really appreciate it!!

lone tokenBOT
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@edgy sand Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

jaunty kayak
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Are your games on an external usb hard drive or internal storage

edgy sand
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oh i got no idea

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i got a digital version of xbox

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if thats what you mean

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im supposing they are on internal storage

jaunty kayak
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Have you factory reset it?

edgy sand
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yeah i just did that an hour ago and it started running slower

jaunty kayak
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That’s not a good sign lol.

Factory reset, uninstall/reinstall game, those are the main troubleshooting steps when they start having trouble launching

edgy sand
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damn😂

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i saw a guy on youtube thay went to settings and reset it but in a way that the xbox would still keep the games , thats what i did

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Rn i just saw another guy do something different.. idk man i might try that too.. ive lost hope lol

jaunty kayak
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Factory reset gives you the option to keep your games or to delete them

edgy sand
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oh.. so then im cooked.. bcs that means i already did the factory reset.. damn