contorller erron.Xbox one

[alpine reef]

i got new controler but evry time i plug this little thing It doesnot work can anyone help me fix it please i can show photos dm

[potent talon]

@alpine reef Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

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[alpine reef]

I have xbox one.i got new controller(wirlles) when i connect to controller it doesnt working it says its unauthorized

i didnt try antyhing