#Content restrictions

1 messages · Page 1 of 1 (latest)

proud mango
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So I just bought game pass on my pc and was hoping to install grounded, but it seems my account has some content restrictions on it and it wont let me install grounded, how do i fix this?

subtle zodiacBOT
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@proud mango Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

viscid lion
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An adult in your family group needs to change your restrictions.

proud mango
viscid lion
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Is there any chance your account was created originally with a different birthday?

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Otherwise, I'm less familiar with the details of family settings on PC so I'm not going to be a huge help.

proud mango
viscid lion
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You might need to contact official support if it is indeed something with your account