#Internet issues not fixing

1 messages · Page 1 of 1 (latest)

maiden hollow
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Okay, I have good internet, it works fine in everything else, my phone, my families phones and devices, my tv, all fine and run smoothly. However, my Xbox is the exception. Its not far from my router (i can’t move it any closer as it would mean taking up a room), It says its fully connected and all services are available. Ill fully reset everything on my xbox twice, powercycled, restarted the router, nothing. Im completely stuck and i just wanna play my xbox normally. (ps, its only my games that get internet problems, my streaming services and youtube are completely unaffected, if that gives you any idea as to what may be happening)

viscid lavaBOT
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@maiden hollow Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

maiden hollow
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Tried:
Reseting while keeping games

Powercycled when it acts up

Restarting the physical router

Going offline and logging back into the wifi

Getting a wifi extender (didn’t help)

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all failed to help my internet problems in game