#Can’t buy games with another currency

1 messages · Page 1 of 1 (latest)

tranquil zodiac
#

So I have a friend from turkey, and he gifted me 175 Try into my account so i could spend it. the thing is, i cant really buy anything from it. It keeps giving me an error saying that the store region needs to match. Help?

ivory nebulaBOT
#

@tranquil zodiac Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

tranquil zodiac
#

I even changed the xbox series s region to turkey, and tried again. Didnt work. I changed the region of the microsoft store on my pc to turkey, still didnt work

delicate helm
#

That’s an unfortunate

valid vine
#

You can’t use currency that does not match where you live.

You can’t gift across regions/currencies.

tranquil zodiac
#

he went into my account and redeemed turkish lira gift cards, what do i even do atp