#Xbox Series optimized games crash/ shut down my series x after a while of playing them.

1 messages · Page 1 of 1 (latest)

elder pivot
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Hi, I have just bought an Xbox series x the other week, and I have been enjoying it very much, one problem though, when I play a series x/s optimized game, I can only play for a duration (around 5-45 mins) until the game closes itself or the Xbox turns off (mostly the game closing itself). The Xbox doesn't tell me why the game closed itself, it just happens. So I have to use cloud gaming to as a workaround for now. Any solutions or maybe a reason why its doing this?

viral gardenBOT
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@elder pivot Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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elder pivot
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I tried reseting the console and changing the orientation of the console. It is a series x 1TB in black colour. I have also tried turning off 4K

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No error code was present after the game crashes

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this doesnt occur when playing Xbox one/360/OG Xbox titles btw

strong linden
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Is the game installed to the internal storage or an expansion card?

elder pivot
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it happens on many series x/s games, fortnite, halo infinite and the newly released goat simulator, they are all on internal storage

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i dont have a expansion card just a external usb ssd with 1tb

elder pivot
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i did get it used im not sure if they replaced the thermal paste with smthing