#Game Launch Issue

1 messages · Page 1 of 1 (latest)

errant nova
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Hello, I am experiencing an issue loading games not apps. I have a Xbox Series S. When I load into a game, say GTA V, it starts, then instantly closes. But when I open Spotify, it loads and everything is just fine. I have gotten it looked at by some professionals and they think it’s something about the hard drive. I have had the console for around 2 years, so I doubt that it’s that, and I haven’t played it for a week or so. Can anyone refer me to a place to go and or something to do with the system to fix it?

hot bayBOT
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@errant nova Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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trim dawn
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have you done a factory reset?