#Gamepass Issues

1 messages · Page 1 of 1 (latest)

arctic shuttle
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So my buddy is having issues with his gamepass. It won’t let him install some games but others will. We checked multiple things and nothing has worked. Is there something he can do or should he contact Microsoft?

chrome fjordBOT
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@arctic shuttle Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

crisp bay
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What type of Game Pass does he have, and what are examples of games he can't install?

arctic shuttle
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The way he’s describing it is confusing me