#Xbox 360 won’t allow Xbox LIVE

1 messages · Page 1 of 1 (latest)

sturdy pecan
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So I unearthed my old 360 from 2011, and was trying to either make or log into a Xbox live account. Neither of them worked, so I made an account on my phone and tried to log into that on the Xbox. Still didn’t work. Keeps saying there’s something wrong with the credentials I was using, even though I checked on account.live and there was nothing. Can anyone help?

stoic acornBOT
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@sturdy pecan Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

zinc berry
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Did you find an answer? its unreal

near gorge
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If you have 2FA on your account, you will need to sign in with an app password. If you don't have 2FA on your account, you need to have a password that is shorter than 16 characters, as that is all the 360 allowed.

sturdy pecan
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What do you mean by app password? I don’t think I have 2FA.. And my password is shorter than 16 characters

vivid summit
sturdy pecan
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Ohh okay, thank you! I’ll try that in a bit and let you know if it works! :D** **

vivid summit
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Took five attempts for my logging in.

sturdy pecan
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Got it! Thank you! :]

vivid summit
sturdy pecan
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It says I can’t access the 2FA thing until next month???

#

That’s weird

#

I’m gonna try with my other email

sturdy pecan
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Yeah it says I can’t access it until December 9th???

sturdy pecan
# vivid summit Wha???

It’s given me the same error code as before, what do I do now? Do I input the same app password or?

vivid summit
sturdy pecan
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Alright

vivid summit
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Took me five times to log in when I ran into it.

sturdy pecan
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👍👍👍

sturdy pecan
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I did it like 10 times and it refuses to work, I’m kinda sick of it so I’m gonna take a break and try again later :P