When trying to buy something from xbox store on web i always get region incorrect, yes i do have right location set in microsoft settings and yes i am in the region whenever i try to process the payment i get region incorrect. i have read many treads about it but nothing helped me. I also tried to contact support but they didnt help me. Any ideas how to fix it?
#Incorrect Region
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@light sonnet Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
???
If your region and billing address are properly set you will need to contact official support for assistance
should i call on support number?
you can use the contact us options that are available too you on the contact us link above