#My friend redeemed gamepass ultimate on his pc on my account but it's not showing anywhere else

1 messages · Page 1 of 1 (latest)

terse moat
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Title

kindred wolfBOT
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@terse moat Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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tardy wadi
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Where exactly are you expecting it to show?

terse moat
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My pc and the app

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Sorry if I'm not much of a help I'm new to xbox stuff

tardy wadi
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Why didn't you just redeem it?

Also, your friend should not be using your account. That violates Terms of Service.

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I suggest making sure he didn't redeem it on his own account.

terse moat
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It came with his computer and I'm sorry I didn't know

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He was signed into my account

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I was playing on his pc

tardy wadi
terse moat
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No

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I already checked multiple times

tardy wadi
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Then it was probably redeemed on his account, not yours.

terse moat
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He doesn't have an account

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And it had my username with ultimate underneath it

tardy wadi
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Well, it's clearly not been redeemed on your account, otherwise it would show in your active subscriptions.