#Change your Store region

1 messages · Page 1 of 1 (latest)

burnt iris
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Hello, i want to buy something in the microsoft store but everytime i go to buy it, a message comes up and says: Change your store region. The region in which your payment option was issued and your store region need to match.

Can anyone help me out?

knotty quartzBOT
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@burnt iris Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

thorn tendon
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If you have a billing/region Mismatch you need too talk too support