syncing data

[wide rock]

hi guys i have installed BO6 on my pc and when i try to launch the game it comes up with an error message saying "unable to sync data" it will then give me 2 options, first option says stop syncing and the other option says keep waiting. if i click either option it will continue to launch the game and will play the cut scene at the start. this the screen goes blank and says " not signed into a profile" has anyone else had these issues its been 2 days and all i wanna do i play black ops. tried contacting xbox support but it was helpless😭

[cloud bramble]

@wide rock Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[ember spruce]

im having the same issue on the xbox app or battle.net launcher