#"Checking dependencies"

1 messages · Page 1 of 1 (latest)

radiant pollen
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When i want to install or update a game, Microsoft Store stucks on "Checking dependencies" ALL THE TIME. I don't want someone saying the same "solutions" (PowerShell, reinstall Xbox, reinstall the game, checking the keys or something like that, etc). Just someone has a REAL solution? I just bought gamepass on saturday and i lost ALL DAY with this annoying problem.

Ty in advance (if you give a real solution cause' on the web are the same reply on each post)

tribal thunderBOT
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@radiant pollen Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

radiant pollen
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  1. All kind of solutions on Microsoft Community (reinstall the game, Xbox, Store; PowerShell; something with the system archives; etc), none of this worked
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  1. Yeah, all day... and i already mentioned all things i did
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  1. Microsoft Store and Xbox simply doesn't give me an error code or something, both of them just don't start the download
hard flicker
radiant pollen
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Yes, both options and i still having this issue

hard flicker
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if you have compelted everything on the regular official troubleshooter and the advanced IT official troubleshooter then you might need to contact official support?

radiant pollen
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They just recommend a clean install of Windows, and i don't want to do that because yesterday i was playing without any problems, but with a new update from Call Of Duty the problem starts again and i'm really tired; i just wanted to find a real solution to this thing without formating my Windows when it worked flawlessly until today, it's just the Microsoft Store + Xbox app

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Ty for the try, btw

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i'm just getting sick with this issue