When I load some games they load up but the screen is blank but you can hear the game music or the game just doesn't load at all but it's like most games will open and them they just close and for minecraft it opens but when it should be the loading it's just black and I hear the music but only apps like YouTube and Netflix will run
#Games won't load up
1 messages · Page 1 of 1 (latest)
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I would send a video of what it's doing but I can't
For example I've just tried loading up minecraft it loads up fine but once it gets into the game the screen stays black and I can only hear the music and then some games open and then close
All I've done atm to try and fix it Is just to leave playing games buy if it that doesn't work I'll try to reset my xbox but I don't wanna risk it incase my xbox doesn't turn back on because I'm on the xbox one
Games won't load up
I've turned of my console so I'm not sure what will happen
I would definitely reset it. If that doesn't work unplug for at least 10 seconds.
And if that doesnt work email ms
I would send a photo of what it's doing but I can't atm because I'm not ellegible to
And it won't even let me reset my xbox
Unplug it for 10 seconds