#Games won't load up

1 messages · Page 1 of 1 (latest)

buoyant crest
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When I load some games they load up but the screen is blank but you can hear the game music or the game just doesn't load at all but it's like most games will open and them they just close and for minecraft it opens but when it should be the loading it's just black and I hear the music but only apps like YouTube and Netflix will run

copper scaffoldBOT
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@buoyant crest Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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buoyant crest
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I would send a video of what it's doing but I can't

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For example I've just tried loading up minecraft it loads up fine but once it gets into the game the screen stays black and I can only hear the music and then some games open and then close

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All I've done atm to try and fix it Is just to leave playing games buy if it that doesn't work I'll try to reset my xbox but I don't wanna risk it incase my xbox doesn't turn back on because I'm on the xbox one

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Games won't load up

buoyant crest
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I've turned of my console so I'm not sure what will happen

round nebula
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I would definitely reset it. If that doesn't work unplug for at least 10 seconds.

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And if that doesnt work email ms

buoyant crest
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I would send a photo of what it's doing but I can't atm because I'm not ellegible to

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And it won't even let me reset my xbox

round nebula
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Unplug it for 10 seconds

buoyant crest
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I've just let it ßit for the past 4 minutes so it should be fine

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Resetting it was the fix