I ordered an Xbox and there was a free three-month game pass , but I didn't know how to activate it and it shows up and tells me I should pay for it . What do I do?
#Game pass problem
weary lantern
glacial boughBOT
@weary lantern Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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patent cargo
You can claim any codes included with your console using these steps - https://www.xbox.com/en-US/consoles/digital-direct
weary lantern
I just bought and it showed up ( this xbox console comes with xbox game pass ultimate) and when i click “ claim it “ it doesn’t work and tells me to pay
How do i send a picture so i can show you
patent cargo
I don't think we need a picture for that.
weary lantern
What should i do
patent cargo
Does it actually make you pay, or is it just asking for a payment method on the account?
weary lantern
Asking for payment
patent cargo
Contact Support then. https://support.xbox.com/contact-us/xboxdiscord