#Xbox PC App Completely Black On Sign In

1 messages · Page 1 of 1 (latest)

chilly topaz
#

Hello, the xbox app on pc is being a massive pain, any time I click "Sign In" it turns completely black. Microsoft store is signed in just fine. I've reset, repaired, uninstalled & reinstalled, but I'm trying to play BO6 which needs both the microsoft store and xbox app to be logged into. I can log into the Microsoft Store.

molten nexusBOT
#

@chilly topaz Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

chilly topaz
#

Any results for this issue are not similar, as others have issues with the app starting.

#

Mine just stays black after clicking log in.

#

I'm on windows 11, not a developer build

#

I did just recently refresh my windows