#My Xbox gamepass was hacked.

1 messages · Page 1 of 1 (latest)

halcyon helm
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My account was hacked and I cannot manage to get it back, I have full access to the email I registered my xbox gamepass account to and also I have full access to the Microsoft account too. But I cannot use the gamepass anymore on my PC. Wheneber I press on the account, it says "something went wrong".
Someone changed the email beacuse whenever I try to backup my account, it gives me another name and also my email was breached from the same location of this email.

Please, help. I am playing the gamepass games daily and I have this subscription for almost 3 years now.

Thanks in advance!

merry sageBOT
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@halcyon helm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.