how do i fix unknown usb device when i plug in my controller to my pc
#Pc controller
grave haven
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fathom spade
ah ok windows 10 or 11 @grave haven ?
grave haven
10
fathom spade
also what device u using? a wireless receiver or something else?
grave haven
idk im just using a normal controller that came with my xbox and some cable i have
fathom spade
Ah so just a cable but its not registering the controller at all via usb
grave haven
correct
after i plug it in my controller works for maybe 5 seconds then stops working
fathom spade
have u ever used a controller from xbox on the pc before this?
asking incase the controller needs a update etc
grave haven
i have but it was a while ago
fathom spade
ok its usb-c connection type ur using or is usb3.0 cause there different trouble shooters for them
hardy dawn
Go to device manager and see if it shows up in there
fathom spade
^ yep
Select Start, then Run, then type sysdm.cpl, and then select OK.
On the Hardware tab, select Device Manager.
When the controller is successfully installed, you see three entries in Device Manager. There should be two entries under Human Interface Devices:
HID-compliant game controller
USB Human Interface Device
Additionally, there should be a third entry in under Microsoft Common Controller for Windows Class:
Xbox One Controller for Windows
If you see yellow exclamation points next to any of these entries, there's a problem with the installation.
Double-click Xbox One Controller for Windows.
On the Driver tab, select Update Driver and check the status of the issue.
from the source on the forums https://answers.microsoft.com/en-us/windows/forum/all/xbox-one-controller-not-recognised-by-windows-10/da5381c4-fb2b-4d4b-a856-51f2c20f551f if u was usb c there was another link on that page about it there
grave haven
in the device manager i see xbox peripherals and under that is xbox controller
fathom spade
in the device manager i see xbox peripherals and under that is xbox controller
check if needs update on that way using that bit above ^
grave haven
it says the best drivers for your device are already installed
fathom spade
ok have u tried moving it to different usb some mothers boards a powered and unpowered usb causing the problem
grave haven
i just did and now it says unknown usb device (device descriptor request failed)
fathom spade
yep try updating controller on xbox see if thats the cause
hopefully its not the cable itself
fathom spade
ok time to try again
fathom spade
nope just troubleshot it thought it be a controller update needed that all it was
glad its working for you though happy gaming 😄
fathom spade
whats it saying now?
grave haven
unknown usb device (device descriptor request failed) still
fathom spade
and you tried all the usb ports u have there?
next thing to try is a different cable tbh
grave haven
and you tried all the usb ports u have there?
yeah it still says it tho
alr lemme look
fathom spade
wonder if a twist or something in the cable had it a few times myself so no biggy if thats the case thankfully
grave haven
it works!!