#Account Login Issue

1 messages · Page 1 of 1 (latest)

hollow spade
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any idea why is this happening (black screen when i try to log in and it says "You're not connected to the internet") ?
im trying to play bo6 on the xbox app, my friend gifted me the game pass :D
(i always turn off windows updates, but this time i turned it on + xbox services) still nothing changed..

analog idolBOT
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@hollow spade Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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hollow spade
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I tried turning on Xbox Services such as:
-Xbox Live Auth Manager
-Xbox Live Game Save
-Xbox Live Networking Service
-Windows Update

and it still didnt work

mellow vessel
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Black Ops 6 isn't out yet so you can't play it now.

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I know that doesn't resolve your login issue, but just letting you know for when you do solve that problem.

analog idolBOT
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#rules 💩 3. Do not use profanities. Keep it clean and family friendly, do not attempt to bypass the word filter.

hollow spade
hollow spade
hollow spade
mellow vessel
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Nope

hollow spade