#Cant sign into xbox

1 messages · Page 1 of 1 (latest)

unique stream
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I turned my xbox on and got asked to sign in by going to microsoft.com/link and entering a code then entering my email but i keep getting an error saying “somthing went wrong”. This only happens on my account bht when i tried my sisters account it let me sign in. I need help please

pallid valleyBOT
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@unique stream Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

unique stream
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I tried signing into a different account and it worked

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But my account wont work and keeps asking me to sign in with phone or pc which when i do it says something went wrong

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Resting my xbox has not worked

twin path
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are you able to log in to xbox.com using a web browser on your computer?

unique stream
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No

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I get same error

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@twin path

twin path
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Try a different browser.
Try incognito or private browsing modes.

unique stream
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Ok

unique stream
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@twin path

twin path
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If you can’t log in to your account on any device even in incognito modes then you will need to contact official support

unique stream
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@twin path Im having new issue

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i managed to somewhat sign in but now its aksing me to add a password and verify it but everytime i do it asks again for a password and again

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i cant get past this screen after adding a password multiple times

twin path
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If your account won’t allow you to change the password you will need to contact official support