#i cant use gamepass pc for some reason

1 messages · Page 1 of 1 (latest)

past star
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My payment app automatically paid for game pass pc i can see the transaction but for some reason microsoft account shows it for pending contacted support they were of no help contacted my bank no issue on there side contact support of my payment app no issue either so i ended up canceling the subscription but to my surprise its still showing when I decide to cancel it . It says you can’t cancel this subscription its already paid for it will expair in 20/10/2024 today is 22/10/2024 and it is supposed to be expired but it is not wont let me buy the gamepass wont let me use it why microsoft why

thorny gardenBOT
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@past star Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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lone crest
past star
past star
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When I click on cancel subscription below that

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It says this

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We can’t cancel your subscription
You have already paid for your PC Game Pass subscription. It will expire automatically on 20/10/2024

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@lone crest

undone slate
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you'll need to contact official support for billing assistance

lone crest
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your gamepass expires on the 20th October you cant cancel something that is expired

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In other words you need to buy gamepass your post said you cant my question was why cant you? You need too explain your issue