My payment app automatically paid for game pass pc i can see the transaction but for some reason microsoft account shows it for pending contacted support they were of no help contacted my bank no issue on there side contact support of my payment app no issue either so i ended up canceling the subscription but to my surprise its still showing when I decide to cancel it . It says you can’t cancel this subscription its already paid for it will expair in 20/10/2024 today is 22/10/2024 and it is supposed to be expired but it is not wont let me buy the gamepass wont let me use it why microsoft why
#i cant use gamepass pc for some reason
1 messages · Page 1 of 1 (latest)
@past star Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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what happens when you try and buy from account.microsoft.com/services
Can I message u privately i cant share img here
It shows subscription expires on 20 October 2024
When I click on cancel subscription below that
It says this
We can’t cancel your subscription
You have already paid for your PC Game Pass subscription. It will expire automatically on 20/10/2024
@lone crest
you'll need to contact official support for billing assistance
okay so thats in the past, you said in your post you couldnt buy games pass what happens when you try on account.microsoft.com/services
your gamepass expires on the 20th October you cant cancel something that is expired
In other words you need to buy gamepass your post said you cant my question was why cant you? You need too explain your issue