Issue with purchasing anything

[onyx flint]

Basically, on the official Xbox website when I attempt to buy an item (more specifically the ultimate gamepass in my case) I’m not able to even get in the process of purchasing it.

• I click on obtain gamepass

• It shows me the advantages, ect then I can click on "join now"

• i get into a new page where i can click on "join"

• then i get redirected on a Microsoft page where i have to choose an account so i click on the "connected" one.

• then there’s two different things that can happen, i EITHER get redirected on the front page of xbox,
  or Microsoft tells me I’ve been disconnected.

That’s it, I’m not able to purchase anything for some reason due to that problem ? I’ve tried on mobile and PC.

[whole frigate]

@onyx flint Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[wide igloo]

It could be your location if not, I don’t know what else to say.